Polygoat Studios
A community and live-ops infrastructure that turned a game launch into a compounding player base.
A successful game launch with 200K downloads in week one — but no community infrastructure, no live-ops system, and no data pipeline. Player feedback scattered across Discord, Reddit, and email. Bug reports lost. Retention dropping fast.
Built a community operations platform with AI-powered feedback routing, a live-ops dashboard, automated bug triage, and a player retention system connected to game telemetry.
Player retention stabilized and climbed, community engagement 4x'd, and the studio shipped updates 3x faster with a lean team — all without hiring community managers.
We built a community operations platform that unified Discord, Reddit, email, and in-game feedback into one stream. AI-powered routing classified and prioritized feedback, bug reports, and feature requests automatically. A live-ops dashboard connected game telemetry to community sentiment, and an automated player retention system triggered personalized re-engagement based on play patterns.
Want infrastructure like this for your business? Start with a free Growth Snapshot to see where you stand and what to build first.
Ready to build infrastructure that compounds?
We map your positioning, systems, and growth constraints — then architect the infrastructure that compounds. Clarity on what to build first, and why it matters.
Clarity on what to build first.