Rebound Physical Therapy
A patient journey system that turned episodic care into compounding referrals.
A PT clinic with strong outcomes but inconsistent referrals. Patient discharge was a cliff — no follow-up, no re-engagement, no referral system. Revenue was episodic, tied to physician referrals that could change anytime.
Built a patient journey platform with AI-powered outcome tracking, automated post-discharge follow-up, a referral generation system, and a patient portal that kept former patients engaged and referring.
Patient referrals doubled, re-engagement brought back 28% of lapsed patients, and the clinic grew 2.3x without increasing physician dependency.
We built a patient journey platform with AI-powered outcome tracking that measured progress against benchmarks and flagged risks. Automated post-discharge follow-up checked in at 30, 60, and 90 days, offering refresher sessions and wellness programs. A referral generation system made it effortless for satisfied patients to refer friends and family. A patient portal gave access to home exercises, progress tracking, and appointment scheduling.
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