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123Barbershop

Fade & Blade Barbershop

Booking and retention system that scaled a barbershop to 3 locations.

70%
No-show reduction
3x
Recurring clients
3 loc
Locations
Growth trajectory — Recurring client growth
Before: 1.0xAfter: 3x
01The Challenge

A barbershop with phone-only booking, no online scheduling, no client retention system, and walk-ins only. The owner was the bottleneck — every appointment went through his phone. Growth was capped by his availability.

02The Solution

Built an online booking platform with AI scheduling, automated reminders, loyalty program, multi-location management, and client CRM that scaled the barbershop to 3 locations.

03The Outcome

No-shows dropped 70%, recurring clients tripled, and the business expanded to 3 locations — all with the same management overhead.

04What we built

We built an online booking platform that let clients self-schedule with their preferred barber, time, and service. AI scheduling optimized barber utilization and minimized gaps. Automated reminders via SMS and email cut no-shows dramatically. A loyalty program rewarded repeat visits with free upgrades and discounts. Multi-location management unified scheduling, staff, and analytics across all locations. A client CRM tracked preferences, haircut history, and product purchases.

Online booking with barber selection
AI scheduling & utilization optimization
Automated SMS/email reminders
Multi-location management
Client CRM & loyalty program
05Build sequence
01
Week 1-2: Operations audit
02
Week 3-5: Booking & AI scheduling
03
Week 6-7: Loyalty & multi-location
04
Week 8-9: CRM & launch
Total timeline9 weeks

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