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33Fashion & Apparel

Atelier Nord

A growth system that turned a niche fashion brand into a compounding DTC engine.

2.8x
Revenue (no ad increase)
18%
Returns rate (from 35%)
2x
Customer LTV
Growth trajectory — Revenue growth
Before: 1.0xAfter: 2.8x
01The Challenge

A premium fashion label with strong product but inconsistent growth. Paid ads ate margin, email was blast-only, and inventory planning was gut-driven. Customer LTV was unknown. Returns were 35%.

02The Solution

Built a connected growth system with AI-powered inventory forecasting, personalized email/SMS journeys, a returns reduction system, and an LTV dashboard that connected every customer touchpoint.

03The Outcome

Revenue grew 2.8x without increasing ad spend, returns dropped to 18%, and customer LTV doubled. The brand scaled into new markets without adding operations staff.

04What we built

We built a connected growth system with AI-powered inventory forecasting that predicted demand by SKU, size, and color — reducing overstock and stockouts. Personalized email and SMS journeys triggered based on browsing, purchase, and lifecycle behavior. A returns reduction system used AI fit recommendations and sizing guides to prevent returns before they happened. An LTV dashboard connected every touchpoint — ads, email, site, purchase — into one view per customer.

AI-powered inventory forecasting
Personalized email/SMS journeys
Returns reduction with AI fit recommendations
Customer LTV dashboard
Connected customer touchpoints
05Build sequence
01
Week 1-2: Brand & funnel audit
02
Week 3-5: Forecasting & personalization build
03
Week 6-8: Returns & LTV system
04
Week 9-12: Dashboard & rollout
Total timeline12 weeks

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