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67Marketing & PR

Narrative PR

A media intelligence and outreach system that turned PR into a measurable growth engine.

2x
Media placement rate
95%
Client retention
2.5x
Firm growth
Growth trajectory — Firm growth
Before: 1.0xAfter: 2.5x
01The Challenge

A PR firm where media outreach was manual, media lists were outdated, and coverage tracking was reactive. No system to measure PR ROI, and client retention was declining as clients demanded more accountability.

02The Solution

Built a media intelligence platform with AI-powered journalist matching, automated outreach tracking, real-time coverage monitoring, and a client dashboard that proved PR ROI.

03The Outcome

Media placement rate doubled, client retention hit 95%, and the firm grew 2.5x — all while reducing the team's manual outreach burden by 70%.

04What we built

We built a media intelligence platform with AI-powered journalist matching that paired pitches to journalists based on beat, recent coverage, and engagement history. Automated outreach tracking managed follow-ups, responses, and relationship building. Real-time coverage monitoring detected mentions across media, social, and podcasts — with sentiment analysis and reach measurement. A client dashboard showed PR ROI with coverage, reach, sentiment, and competitor benchmarking.

AI-powered journalist matching
Automated outreach & follow-up tracking
Real-time coverage monitoring & sentiment
Client PR ROI dashboard
Competitor media benchmarking
05Build sequence
01
Week 1-2: Firm & media workflow audit
02
Week 3-5: Matching & outreach platform
03
Week 6-8: Monitoring & sentiment
04
Week 9-12: Dashboard & rollout
Total timeline12 weeks

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