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127Medical Spa

Bloom Beauty Med Spa

Membership and treatment system that turned a med spa into a recurring revenue engine.

50%
Membership adoption
3.0x
Repeat rate
2.5x
Revenue growth
Growth trajectory — Revenue growth
Before: 1.0xAfter: 2.5x
01The Challenge

A med spa with excellent treatments but one-time revenue only — no membership, no follow-up system, no online booking. Clients would get a treatment and disappear. Revenue was entirely dependent on new client acquisition.

02The Solution

Built AI treatment recommendations, membership tiers, automated follow-up, online booking, and a client portal with treatment tracking that turned the spa into a recurring revenue engine.

03The Outcome

50% of clients adopted memberships, repeat rate tripled, and revenue grew 2.5x — all while improving the client experience with personalized recommendations.

04What we built

We built an AI treatment recommendation engine that suggested personalized treatment plans based on client goals, skin analysis, and treatment history. Membership tiers created recurring revenue with monthly credits, exclusive treatments, and member pricing. Automated follow-up sequences nurtured clients between visits with skincare tips, treatment reminders, and special offers. Online booking let clients self-schedule 24/7. A client portal tracked treatment history, results, and recommended next steps.

AI treatment recommendations
Membership tiers with recurring revenue
Automated follow-up & nurture
Online booking 24/7
Client portal with treatment tracking
05Build sequence
01
Week 1-2: Spa & client audit
02
Week 3-5: AI recommendations & membership
03
Week 6-8: Follow-up & booking
04
Week 9-11: Portal & launch
Total timeline11 weeks

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