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62Interior Design

Atelier Interiors

A client journey platform that turned interior design into a systematized, premium experience.

3.1x
Project capacity
5/5
Client satisfaction
40%
Avg. project value increase
Growth trajectory — Project capacity
Before: 1.0xAfter: 3.1x
01The Challenge

An interior design firm where client communication was scattered across email, text, and in-person meetings. Design selections were tracked in spreadsheets, vendor ordering was manual, and project timelines were invisible to clients. The firm capped at 8 projects per year.

02The Solution

Built a client journey platform with design selection portals, automated vendor ordering, project timeline visibility, and AI-powered design recommendations that scaled the firm to 25 projects per year.

03The Outcome

Annual project capacity grew 3x, client satisfaction hit 4.9/5, and average project value increased 40% — all with the same design team.

04What we built

We built a client journey platform with design selection portals where clients could browse, compare, and approve finishes, furniture, and materials — with AI-powered design recommendations based on their style profile. Automated vendor ordering generated purchase orders from approved selections, tracking delivery and installation. Project timeline visibility gave clients real-time status, and a centralized communication system kept everything in one place.

Design selection & approval portal
AI-powered design recommendations
Automated vendor ordering & PO generation
Client project timeline visibility
Centralized communication & document hub
05Build sequence
01
Week 1-2: Firm & client journey audit
02
Week 3-5: Portal & AI recommendations build
03
Week 6-8: Vendor ordering & timeline
04
Week 9-12: Communication & rollout
Total timeline12 weeks

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